Refund policy
Day Return and Refund Policy
At Elaronas, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return or refund within 7 days of receiving your order.
Eligibility for Returns:
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Items must be unused, unworn, and in their original packaging.
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A receipt or proof of purchase is required.
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Certain items (e.g., personal care products, custom orders, or sale items) may be non-returnable for hygiene or clearance reasons.
Return Process:
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Once your return is approved, you’ll receive instructions on how and where to send your package.
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You are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds:
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Refunds will be processed to your original payment method within 5–10 business days after we receive and inspect your return.
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Shipping costs are non-refundable unless the return is due to an error on our part.